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Privacy Policy

Last Updated: [24-9-2025]

Brightime Real Estate Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Who We Are

Brightime Real Estate Ltd is a company registered in [England and Wales], company number [14560638], with its registered office at [Unit C, Aldow Enterprise Park, Piccadilly Business Centre, Blackett Street, Manchester , United Kingdom, M12 6AE]. We are a data controller for the purposes of data protection law.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: [admin@brightimeuk.com]
📞 Telephone: [07871835165]

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information – your name, email address, telephone number, and address.

  • Property Information – details you provide about properties you own or are interested in.

  • Financial Information – information relevant to property transactions (e.g., proof of funds, affordability checks, mortgage details).

  • Usage Data – information about how you use our website, including IP addresses, browser type, and cookies.

  • Communication Records – copies of emails, messages, or enquiries you send to us.

3. How We Use Your Information

We use your personal data to:

  • Provide property sales, lettings, and related services.

  • Process your enquiries and communicate with you.

  • Share your information with property portals (such as Rightmove), professional advisors, mortgage brokers, solicitors, and surveyors where relevant.

  • Comply with legal and regulatory obligations (e.g., Anti-Money Laundering checks).

  • Improve our website and services.

  • Send you marketing communications (where you have given consent or where we have a legitimate interest).

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract – where processing is necessary to provide our services to you.

  • Legal Obligation – where we must comply with laws such as Anti-Money Laundering regulations.

  • Legitimate Interests – to operate our business effectively and improve our services.

  • Consent – when you opt-in to receive marketing communications.

5. Sharing Your Information

We may share your personal data with:

  • Rightmove and other property portals.

  • Service providers (IT support, website hosting, cloud storage).

  • Professional advisers (lawyers, accountants, surveyors).

  • Mortgage lenders, brokers, and referencing agencies.

  • Law enforcement or regulatory bodies, where required by law.

We will never sell your personal data to third parties.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements. Typically, we retain property transaction records for 6 years in line with legal obligations.

7. International Transfers

We do not routinely transfer your personal data outside the UK or the European Economic Area (EEA). If we do, we will ensure appropriate safeguards are in place.

8. Your Rights

You have the following rights under data protection law:

  • The right to access your personal data.

  • The right to correct inaccurate or incomplete data.

  • The right to request erasure of your data (in certain circumstances).

  • The right to restrict processing of your data.

  • The right to data portability.

  • The right to object to processing (including marketing).

  • The right to withdraw consent at any time (where consent is relied upon).

To exercise these rights, please contact us at [Insert Email].

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how our website is used and improve its functionality. You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy [link to cookie policy].

10. Security

We take the security of your data seriously and use appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.

11. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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